Terms of Service
By signing in to and using Sociomile Threads, you agree to the following terms. If you use the service on behalf of a business, you declare that you are authorized to agree to them for that business.
1. The service
Sociomile Threads helps teams read and reply to comments on posts of connected Threads accounts, as well as mentions of those accounts. The service does not create new posts, schedule posts, send direct messages, like, or repost. The service uses Meta's official Threads API and is also subject to its limits, for example 1,000 replies per 24 hours per account and no data from private accounts.
2. Accounts & workspaces
- Sign-in is with a Google account only. Keep your Google account secure; activity from your account is your responsibility.
- The creator of a workspace is its Owner, who is responsible for the workspace, the invited members, and its billing. One account can own only one workspace.
- Only connect Threads accounts that you own or that you manage with the owner's permission.
3. Prohibited use
The service may not be used for spam, harassment, fraud, unlawful content, collecting other people's data beyond what is needed to serve customers, or anything that violates the Threads Terms of Use and the Meta Platform Terms.
4. Content
Content remains the property of its owner. You grant us limited permission to store and process content only to the extent needed to run the service, as described in the Privacy Policy. You are responsible for the content of replies sent by your team, including replies that originate from AI drafts (drafts are never sent automatically).
5. Plans, invoices & payment
- The Free plan is free of charge, with the limits listed on the Pricing page. The Pro plan costs Rp1,199/month per workspace.
- Pro is billed monthly through invoices that the Owner pays via Sassly Pay (QRIS and other available methods). There is no automatic debit.
- The invoice for the next period is issued 7 days before the active period ends. If it has not been paid, there is a grace period of 3 days; after that, the workspace returns to the Free plan and features beyond the Free limits are temporarily suspended, without deleting data.
- You can stop your subscription simply by not paying the next invoice.
- If a billing error occurs on our side, contact [email protected] and we will correct it.
6. Service availability
We strive to keep the service running, but the service is provided as is. Features may change or stop, including due to changes to the Threads API, Meta's policies, or disruptions at other providers beyond our control.
7. Limitation of liability
To the extent permitted by law, we are not liable for indirect losses arising from the use of the service. These terms do not diminish your consumer rights protected by law.
8. Termination
You can stop using the service at any time. We may suspend access for a workspace that violates these terms after giving notice, except for serious violations that require immediate suspension.
9. Changes to these terms
These terms may be updated. The latest version, together with its effective date, is always available on this page; important changes are announced by email to the Owner.
10. Governing law
These terms are governed by the laws of the Republic of Indonesia.