Plan & billing

Pro price: Rp1,199/month. Payments go through Sassly Pay (QRIS and other methods).

Plan comparison

Pending invitations count toward the member quota. Ticket and AI quotas are counted per calendar month (Asia/Jakarta) and reset on the 1st.

Monthly invoices

QRIS doesn't support automatic debits, so each month an invoice is issued that you pay with one click.

1. Upgrade to Pro creates the invoice for the first period (today until one month from now) and opens the payment page right away.
2. The next invoice is issued 7 days before your Pro period ends, is due on the end date, and is sent to the invoice recipient's email.
3. Email reminders are sent when the invoice is issued, 3 days and 1 day before the due date, and on the due date.
4. The Pay button opens a short "Opening the payment page" screen, then automatically moves on to Sassly Pay checkout. If it doesn't, click Continue to payment.
5. The payment link is valid for 24 hours; once it expires, click Pay again to create a new link. The invoice stays open.
6. Pro is activated as soon as Sassly Pay confirms the payment: your Pro period is extended by one month from the previous end date (or from the payment date if the end date has passed).

VAT

Invoices currently don't include a tax line.

The tax amount is copied to the invoice when it's issued. If the rate changes, invoices already issued stay the same.

Grace period & downgrade to Free

• After your Pro period ends there's a grace period of 3 days; all Pro features keep working and the Owner sees a reminder.
• If the grace period passes without payment, the workspace goes back to Free:
  • Threads accounts that stay active: 1 (by default, the earliest connected). Other accounts are paused: comments are still saved, but their conversations can't be opened or replied to until Pro is active again.
  • Members above the Free limit are deactivated (by default, those who joined earliest stay active). Their data is kept.
  • For 3 days, the Owner can choose different accounts and members to keep active (in Plan & billing).
  • AI stops, the API responds with 402 plan_required, and the ticket quota goes back to 30/month.
• Paying an invoice after the downgrade to Free reactivates Pro from the payment date; paused accounts and deactivated members become active again.

Data retention

Conversations and tickets are kept while the workspace is active, until the Owner deletes them or a data deletion request is made. Invoices, payments, and audit records are never deleted by this policy.